WHO Health Alert brings COVID-19 facts to billions via WhatsApp

March 21, 2020  - By
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Image: wildpixel/iStock/Getty Images Plus/Getty Images

Image: wildpixel/iStock/Getty Images Plus/Getty Images

The World Health Organization (WHO) has launched a messaging service with partners WhatsApp and Facebook to keep people safe from coronavirus.

The messaging service has the potential to reach 2 billion people and enables WHO to get information directly into the hands of the people that need it.

From government leaders to health workers and family and friends, this messaging service will provide the latest news and information on coronavirus including details on symptoms and how people can protect themselves and others. It also provides the latest situation reports and numbers in real time to help government decision-makers protect the health of their populations.

The service can be accessed through a link that opens a conversation on WhatsApp. Users can type “hi” to activate the conversation, prompting a menu of options that can help answer their questions about COVID-19.

The WHO Health Alert was developed in collaboration with Praekelt.Org, using Turn machine learning technology.


Check out more of GPS World‘s coverage of coronavirus here.

About the Author:


Tracy Cozzens has served as managing editor of GPS World magazine since 2006, and also is editor of GPS World’s sister website, Geospatial Solutions. She has worked in government, for non-profits, and in corporate communications, editing a variety of publications for audiences ranging from federal government contractors to teachers.

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