Polaris joins Mark43 on location-enabled dispatch for emergency departments

June 13, 2019  - By
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Polaris Wireless is partnering with Mark43 to integrate 3D location technology into computer-aided dispatch systems for public safety organizations. Polaris Wireless is a provider of software-based wireless location solution.

The joint solution will enable police and fire departments to track personnel and assets with pinpoint location, including indoors and in high-rise buildings, with floor-level accuracy. It delivers enhanced situational awareness and improved operational efficiency, which helps save lives and additional costs.

Mark43 Computer Aided Dispatch and Automatic Vehicle Location. (Screenshot: Mark43)

Mark43 Computer Aided Dispatch and Automatic Vehicle Location. (Screenshot: Mark43)

Mark43 is a cloud-based public safety software provider. Its Mark43 CAD software provides mobile field units with precise information on laptops or tablets inside a vehicle. Built on AWS GovCloud, Mark43 works with police and fire departments to make sure web-connected units stay mobile in the cloud.

With the addition of 3D location, command and control centers can direct firefighters to the correct floor in a structural fire or ensure SWAT teams enter at the correct floor of a high-rise building. In more routine situations, such as tracking officers or equipment in a large municipal headquarters, 3D location helps increase efficiency and allocate resources more wisely.

Mark43 is purpose-built in the cloud to support interoperability with third-party systems and devices. This enables the Mark43 CAD to seamlessly integrate with the Polaris Wireless 3D Location Platform, which is cloud-based and available to application developers via a standard Android and iOS Software Development Kit (SDK).

The platform relies on Polaris Wireless’ 3D location technology, which is able to locate devices on the vertical axis within 3 meters, floor level, utilizing all available signals and sensor measurements combined with the company’s patented algorithms.

Screenshot: Mark43

Screenshot: Mark43

By operating independently, or “over the top,” of wireless carrier networks, the platform is universal, enabling applications to locate any device on any network — an important consideration when police and fire departments operate devices across several networks.

“Giving command and control centers full visibility into first responders’ locations is crucial when it comes to emergency dispatch, where every second counts,” said Scott Crouch, Mark43 co-founder and CEO. “We are always aiming to integrate the best possible capabilities into our suite of offerings, and we look forward to working with Polaris Wireless to increase safety and efficiency for our first responders.”

“Our 3D location is enabling new use cases in public safety applications with our partnership and integration into Mark43 CAD systems,” said Amir Sattar, senior vice president of operations for Polaris Wireless. “Dispatching police and firefighters to the precise location, including the correct floor number, represents a major advancement for public safety and a significant benefit for the communities they serve.”

Polaris Wireless and Mark43 are exploring opportunities to trial the application with public safety organizations.

Attendees at the NENA 2019 Event (June 14-19) in Orlando, Florida, can visit Mark43’s booth #321 to learn more.

About the Author:


Tracy Cozzens has served as managing editor of GPS World magazine since 2006, and also is editor of GPS World’s sister website, Geospatial Solutions. She has worked in government, for non-profits, and in corporate communications, editing a variety of publications for audiences ranging from federal government contractors to teachers.

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