PageOne Launches Blackberry Responder App
January 10, 2012PageOne Communications, a UK provider of mobile messaging solutions to the public and enterprise sectors, today announced the launch of its BlackBerry Responder App for BlackBerry devices. The application provides a simple, quick and secure way of ensuring important real-time operational and emergency messages are delivered to and acknowledged by individual users or groups, PageOne said.
The app offers optional lone worker functions such as an SOS alert and GPS location capability to provide additional support and peace-of-mind for lone field operatives. Pressing and holding the BlackBerry’s SOS alert button triggers an audible and visual distress signal direct to their employers Connect or Flare account, together with a GPS location if available. The SOS alert can also automatically be pushed to an email account, mobile or pager.
As part of their employer duty of care, staff overseeing operatives out in the field can see an audited overview of all remote staff and their status via a customised dashboard. Automated periodic reminder alerts can be set up that must be acknowledged by the user, without which an SOS alert is auto-generated, PageOne said.
With a dedicated inbox, pop-up alerts and two-way QuickReply options, the Blackberry Responder App ensures vital information that needs to be noticed is actioned immediately, PageOne said. Receipt and opening of messages is confirmed and the QuickReply option allows staff to respond with status, action or updates.
PageOne’s Blackberry Responder service requires no server/network hardware or software to be installed and integrates with PageOne’s Connect and Flare web-based suites. Operational staff can send and receive messages to any combination of BlackBerry, pager mobile and email with an automatically generated audit trail of message delivery, receipt and reply. Using status updates they can also deliver more targeted broadcasts, for example sending only to staff who are "available."
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