New Passenger Information System Keeps Riders Informed
December 9, 2010Mentor Engineering announces the release of their online passenger information system, Mentor MyRide™. Developed for transit agencies, MyRide provides passengers with various means of accessing real-time bus location, status, and schedule information online using a desktop computer, smart phone or regular mobile phone. MyRide provides:
- Real-Time Bus Departure Information: Passengers simply select the route and stop they are interested in and MyRide will return departure times for the next 3 buses passing through the requested stop.
- Real-Time SMS: Passengers can text message the transit agency using a designated phone number and the bus stop code from the bus stop they are at. The system will automatically return the departure times of the next few buses leaving that stop.
- Configurable Alerts and Notifications: Passengers who sign up for a rider information account at the agency’s website will receive automatic alerts for the specific routes and stops they wish, or system-wide alerts, when they want them. Alerts are sent out via SMS text message or email.
- Real-Time Map Updates: By updating MyRide with real-time GPS information supplied by the buses as they run their routes, the system can provide passengers with the real-time location of buses shown as they move on a map and the times they will be at the next stops. Each bus stop also reports the times of the next few buses.
- Trip Planning: MyRide integrates with Google Maps. Passengers who visit an agency’s website can enter a starting and ending location, and Google will return transit trip options available and highlight their route on a map.
Mentor reported that in order to get real-time bus location and status information to passengers, MyRide uses web services provided by Mentor StreetsTransit. Streets Transit is a fully integrated Intelligent Transportation System (ITS) solution that was developed for agencies to make their entire organization more efficient, keep their buses on schedule and their passengers on time.
The Mentor Streets Transit ITS solution provides transit agencies with Computer Aided Dispatch/Automatic Vehicle Location (CAD/AVL), in-vehicle schedule adherence alerts, real-time passenger information, wayside signs, and comprehensive reporting and scheduling capabilities. Using these tools, along with MyRide, transit agencies can keep their passengers informed and up-to-date for every step of their journey.
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